Axxion Wallet Support
We're here to help
Support for the Axxion Wallet app — account access, deposits and withdrawals, networks, and security. Reach us by email any time, or chat live with our team during staffed hours.
Email support
Write to us any time. We reply to every message, typically within 24 hours.
info@axxionpocket.com Live chat
Checking…Monday to Saturday, 8:00 AM–8:00 PM (US Eastern Time). Closed on Sundays.
Chat is closed right now. Email us and we'll pick it up as soon as the desk reopens.
Live chat happens inside the app, so you'll be asked to sign in to your wallet.
Staying safe
Axxion Wallet is self-custodial. We never ask for your 12-word recovery phrase, your password or a one-time code — not by email, not in live chat. Treat anyone who does as a scammer and report it to info@axxionpocket.com.
Common help topics
App information
- App
- Axxion Wallet — self-custodial crypto wallet
- Support contact
- info@axxionpocket.com
- Website
- axxionpocket.com
- Support hours
- Email 24/7 · Live chat Mon–Sat 8 AM–8 PM ET